{"id":1871,"date":"2026-05-20T17:39:14","date_gmt":"2026-05-20T15:39:14","guid":{"rendered":"https:\/\/acoqi.ch\/?page_id=1871"},"modified":"2026-07-22T14:24:18","modified_gmt":"2026-07-22T12:24:18","slug":"hilfe-support","status":"publish","type":"page","link":"https:\/\/acoqi.ch\/de\/hilfe-support\/","title":{"rendered":"Hilfe &#038; Support"},"content":{"rendered":"\n<div class=\"wp-block-uagb-container uagb-block-7b16d6df alignfull uagb-is-root-container\">\n<div class=\"wp-block-uagb-container uagb-block-31c46f3f\">\n<div class=\"wp-block-uagb-image uagb-block-dcadf5fe wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" src=\"https:\/\/acoqi.ch\/wp-content\/uploads\/2026\/05\/acoQi-background-1024x683.png\" alt=\"acoqi background\" class=\"uag-image-1720\" width=\"1024\" height=\"683\" title=\"acoqi background\" loading=\"lazy\" role=\"img\" \/><\/figure><\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-135e4618 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-a39790c4\">\n<div class=\"wp-block-uagb-info-box uagb-block-bb6487f3 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><h3 class=\"uagb-ifb-title\">Hilfe &amp; Support<\/h3><\/div><p class=\"uagb-ifb-desc\">Bitte melden Sie sich an, um eine Supportanfrage zu erstellen.<br><br>Mit Ihrem pers\u00f6nlichen Kundenkonto profitieren Sie von einer \u00fcbersichtlichen Verwaltung Ihrer Anfragen, einer schnelleren Bearbeitung sowie einer sicheren Kommunikation mit unserem Support-Team.<br><br>Sie haben noch kein Konto? Registrieren Sie sich einfach in wenigen Schritten.<br><br>Passwort vergessen? Setzen Sie Ihr Passwort bequem \u00fcber die Funktion \u201ePasswort zur\u00fccksetzen\u201c zur\u00fcck.<\/p><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-a435b723\"><p style=\"text-align: center\"><br \/>Login | Customer Care Center<br \/><div class=\"fls_auth_wrapper\"><div id=\"fls_login_form\" class=\"fls_login_wrapper\"><form name=\"loginform\" id=\"loginform\" action=\"https:\/\/acoqi.ch\/\" method=\"post\"><input type=\"hidden\" name=\"force_redirect_to\" value=\"https:\/\/acoqi.ch\/de\/hilfe-support\" \/><p class=\"login-username\">\n\t\t\t\t<label for=\"user_login\">Username or Email Address<\/label>\n\t\t\t\t<input type=\"text\" name=\"log\" id=\"user_login\" autocomplete=\"username\" class=\"input\" value=\"\" size=\"20\" \/>\n\t\t\t<\/p><p class=\"login-password\">\n\t\t\t\t<label for=\"user_pass\">Password<\/label>\n\t\t\t\t<input type=\"password\" name=\"pwd\" id=\"user_pass\" autocomplete=\"current-password\" class=\"input\" value=\"\" size=\"20\" \/>\n\t\t\t<\/p><p class=\"login-remember\"><label><input name=\"rememberme\" type=\"checkbox\" id=\"rememberme\" value=\"forever\" checked=\"checked\" \/> Remember Me<\/label><\/p><p class=\"login-submit\">\n\t\t\t\t<input type=\"submit\" name=\"wp-submit\" id=\"wp-submit\" class=\"button button-primary\" value=\"Log In\" \/>\n\t\t\t\t<input type=\"hidden\" name=\"redirect_to\" value=\"https:\/\/acoqi.ch\/de\/hilfe-support\" \/>\n\t\t\t<\/p><\/form><p style=\"text-align: center\">Not registered? <a href=\"#\" id=\"fls_show_signup\">Create an Account<\/a><\/p><p style=\"text-align: center\">Forgot your password? <a href=\"#\" id=\"fls_show_reset_password\">Reset Password<\/a><\/p><\/div><div class=\"fls_registration_wrapper hide\"><form id=\"flsRegistrationForm\" class=\"fls_registration_form\" method=\"post\" name=\"fls_registration_form\"><div class=\"fls_registration_fields\"><div class=\"fls_field_group fls_field_first_name\"><div class=\"fls_field_label is-required\"><label for=\"fls_first_name\">First Name<\/label><\/div><div class=\"fs_input_wrap\"><input type=\"text\" id=\"fls_first_name\" placeholder=\"First Name\" name=\"first_name\" required\/><\/div><\/div><div class=\"fls_field_group fls_field_last_name\"><div class=\"fls_field_label \"><label for=\"fls_last_name\">Last Name<\/label><\/div><div class=\"fs_input_wrap\"><input type=\"text\" id=\"fls_last_name\" placeholder=\"Last Name\" name=\"last_name\" \/><\/div><\/div><div class=\"fls_field_group fls_field_username\"><div class=\"fls_field_label is-required\"><label for=\"fls_reg_username\">Username<\/label><\/div><div class=\"fs_input_wrap\"><input type=\"text\" id=\"fls_reg_username\" placeholder=\"Username\" name=\"username\" required\/><\/div><\/div><div class=\"fls_field_group fls_field_email\"><div class=\"fls_field_label is-required\"><label for=\"fls_reg_email\">Email Address<\/label><\/div><div class=\"fs_input_wrap\"><input type=\"email\" id=\"fls_reg_email\" placeholder=\"Your Email Address\" name=\"email\" required\/><\/div><\/div><div class=\"fls_field_group fls_field_password\"><div class=\"fls_field_label is-required\"><label for=\"fls_reg_password\">Password<\/label><\/div><div class=\"fs_input_wrap\"><input type=\"password\" id=\"fls_reg_password\" placeholder=\"Password\" name=\"password\" required\/><\/div><\/div><input type=\"hidden\" name=\"__redirect_to\" value=\"https:\/\/acoqi.ch\/de\/hilfe-support\"><input type=\"hidden\" name=\"_fls_signup_nonce\" value=\"d624cf45b1\"><button type=\"submit\" id=\"fls_submit\"><svg version=\"1.1\" class=\"fls_loading_svg\" x=\"0px\" y=\"0px\" width=\"40px\" height=\"20px\" viewBox=\"0 0 50 50\" style=\"enable-background:new 0 0 50 50;\" xml:space=\"preserve\">\n            <path fill=\"currentColor\" d=\"M43.935,25.145c0-10.318-8.364-18.683-18.683-18.683c-10.318,0-18.683,8.365-18.683,18.683h4.068c0-8.071,6.543-14.615,14.615-14.615c8.072,0,14.615,6.543,14.615,14.615H43.935z\">\n              <animateTransform attributeType=\"xml\"\n                attributeName=\"transform\"\n                type=\"rotate\"\n                from=\"0 25 25\"\n                to=\"360 25 25\"\n                dur=\"0.6s\"\n                repeatCount=\"indefinite\"\/>\n              <\/path>\n        <\/svg><span>Signup<\/span><\/button><\/div><\/form><p style=\"text-align: center\">Already have an account? <a href=\"#\" id=\"fls_show_login\">Login<\/a><\/p><\/div><div class=\"fls_reset_pass_wrapper hide\"><form id=\"flsResetPasswordForm\" class=\"fls_reset_pass_form\" method=\"post\" name=\"fls_reset_pass_form\"><div class=\"fls_field_group fls_field_user_login\"><div class=\"fls_field_label is-required\"><label for=\"fls_email\">Email Address<\/label><\/div><div class=\"fs_input_wrap\"><input type=\"text\" id=\"fls_email\" placeholder=\"Your Email Address\" name=\"user_login\" required\/><\/div><\/div><input type=\"hidden\" name=\"__redirect_to\" value=\"https:\/\/acoqi.ch\/de\/hilfe-support\"><input type=\"hidden\" name=\"_fls_reset_pass_nonce\" value=\"0ff1a51c5a\"><button type=\"submit\" id=\"fls_reset_pass\"><svg version=\"1.1\" class=\"fls_loading_svg\" x=\"0px\" y=\"0px\" width=\"40px\" height=\"20px\" viewBox=\"0 0 50 50\" style=\"enable-background:new 0 0 50 50;\" xml:space=\"preserve\">\n            <path fill=\"currentColor\" d=\"M43.935,25.145c0-10.318-8.364-18.683-18.683-18.683c-10.318,0-18.683,8.365-18.683,18.683h4.068c0-8.071,6.543-14.615,14.615-14.615c8.072,0,14.615,6.543,14.615,14.615H43.935z\">\n              <animateTransform attributeType=\"xml\"\n                attributeName=\"transform\"\n                type=\"rotate\"\n                from=\"0 25 25\"\n                to=\"360 25 25\"\n                dur=\"0.6s\"\n                repeatCount=\"indefinite\"\/>\n              <\/path>\n        <\/svg><span>Reset Password<\/span><\/button><\/form><\/div><\/div><\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div 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